Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at zcbp6rhzbp@privaterelay.appleid.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at zcbp6rhzbp@privaterelay.appleid.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at zcbp6rhzbp@privaterelay.appleid.com.

Return and Refund

All Sales Are Final Policy

At Its Givin Skincare Corp, we take pride in providing high-quality skincare and cosmetics products to our valued customers. In order to maintain our commitment to product safety, hygiene, and customer satisfaction, we have established the following All Sales Are Final Policy:

1. Return Policy:
a. Due to the nature of our products and for the safety and protection of our customers, we do not accept any returns or exchanges once a product has been purchased.
b. This policy applies to all skincare and cosmetics products sold at Its Givin Skincare Corp, including but not limited to creams, lotions, serums, cleansers, makeup, and accessories.
c. Exceptions to this policy will only be made in cases where a product is damaged or defective upon receipt. In such cases, customers should contact our customer service within 48 hours of delivery for assistance.

2. Product Safety:
a. To ensure product safety and hygiene, all our skincare and cosmetics products are sealed and packaged to prevent tampering or contamination.
b. As a result, we cannot accept returns once the seal or packaging has been opened or tampered with in any way.

3. Product Satisfaction:
a. We understand that skincare and cosmetic products may work differently for each individual based on various factors such as skin type, allergies, and personal preferences.
b. It is important for customers to review product descriptions, ingredients, and seek advice from professionals if needed, before making a purchase decision.

4. Customer Support:
a. We strive to provide exceptional customer service and support. If you have any questions or concerns regarding our products or your purchase, please feel free to contact our customer service team.
b. Our customer service representatives will be delighted to assist you with any inquiries or issues within our policy guidelines.

We appreciate your understanding and cooperation with our All Sales Are Final Policy. By making a purchase from Its Givin Skincare Corp, you acknowledge that you have read and agreed to adhere to this policy.

Please note that this policy is subject to change, and any updates or amendments will be communicated through our website or other official platforms.

Thank you for choosing Its Givin Skincare Corp.